• +(+502) 2381-0800
  • info@iba.gt

Management

leader-boss

Boss Vs. Leader

Trevor No Comments

Let me ask you directly, whom do you consider a true leader? And, what does he or she do that make you feel that way?

Today, the entire world is talking about leadership. From the Church, to universities to companies, everybody is looking for people who can move the masses, reach organizational goals and maximize efficiency, all in a humane and influential manner.

Slowly the concept of the “know-it-all” boss is losing momentum and being replaced by a “lead-behind-the-curtain” guidance. No surprise, this new approach has yielded better and more sustainable results, and here is why:

 

  1. Passion goes further than fear

When a company is ruled by a culture of fear: efficiency, creativity and quality diminish.

A boss is constantly insulting or mistreating employees, demanding results and setting unrealistic expectations. This in turn, leads to stress, resistance and silence, making employees question their personal and professional abilities.

A leader, on the other hand, seeks to inspire employees and makes them feel passionate about their job. A true leader encourages participation and praises new ideas, leading to faster and brighter results.

K. (n.d.). The Difference Between A Boss And A Leader [Infographic]. Retrieved from http://advice.kalibrr.com/boss-versus-leader.html

  1. It is not what you say, it is how you say it 

As you’ve probably heard, it is 55% body language, 38% tone & 7% words.

When a leader addresses employees, he/she seeks to start a dialogue. Instead of commanding, he asks. Instead of putting down a person, he questions ideas and offers alternatives. A leader would never demean a person and would want to use his/her words to inspire.

A boss, in contrast, yells, insults and threatens. He usually sets him/herself to a monologue and is usually not open to listen.

When employees feel like their superiors address them with respect they are more likely to respond with their best. And, as a study from the Science Nordic suggests, the way managers address their employees is one of the top causes of workplace depression.

 

Source: advice.calibrr.com

K. (n.d.). The Difference Between A Boss And A Leader [Infographic]. Retrieved from http://advice.kalibrr.com/boss-versus-leader.html

  1. Recognition is inspiring

When bosses take credit of their employees’ work, it diminishes trust and motivation.

Leaders understand the power of recognition, honesty and respect, hence why they always give their employees credit for what they did. Leaders consider themselves part of a team, understanding that the team’s results are a consequence of every individual’s work.

The Difference Between A Boss And A Leader [Infographic]. (2015, June). Retrieved from http://9gag.com/gag/a0Lm5pQ

  1. Admiration = True authority

Going back to the initial question …do you admire the people you consider leaders? Do you feel so wowed by these people that it instantly inspires you to follow them and –if you could, be part of their team?

When a person is genuine and kind it attracts others and earns their respect. When there is respect, people see leaders as role models they wouldn’t want to disappoint.

If  a boss is mean and demeaning, respect, in turn,is lost. Employees will follow out of fear and will not be inspired to go the extra mile.

 

Source: www.lifehack.org

The Difference Between A Boss And A Leader [Infographic]. (2015, June). Retrieved from http://9gag.com/gag/a0Lm5pQ

  1. Using vs. Developing

When people are constantly imposed to do things, knowing they will get no credit and will bare all the responsibility if it goes wrong…they feel used.

Leaders, unlike plain bosses, seek to develop their talent. Instead of hiring disposable slaves they hire colleagues, people they can transfer knowledge to, teach and help grow.

Source: brightside.me

The Difference Between A Boss And A Leader [Infographic]. (2015, June). Retrieved from http://9gag.com/gag/a0Lm5pQ

  1. Humanity for Humans

 Leaders focus on people before they focus on processes. A leader understands that workers are humans. That’s why they set reachable goals, realistic expectations and go hard on the team when things are easy but go easy on them when things get tough. This increases motivation, decreases stress and yields better results.

Bosses, in contrast, treat people like machines and believe them to be replaceable in case of burn out. This attitude leads then to high attrition rates, weaker teams and lower quality work.

Source: brightside.me

The Difference Between A Boss And A Leader [Infographic]. (2015, June). Retrieved from http://9gag.com/gag/a0Lm5pQ

  1. Leaders love to row with the team

And finally, leaders don’t arrive at the office late and leave early.

To build respect, coach their teammates and yield results, leaders consider themselves part of the team with all that implies. They abide by company rules and values, participate constantly in team meetings, and are available to help at any time.

Source: content.timesjobs.com

K. (n.d.). The Difference Between A Boss And A Leader [Infographic]. Retrieved from http://advice.kalibrr.com/boss-versus-leader.html

Whether you are a leader or a boss is never to late to change or keep improving. If you are interested in becoming a better leader, stay tuned for our next post on the top 10 leadership courses in the world!

 

If you found this post useful, please let us know in the comments!

increasing productivity

14 Things Successful eople do

Trevor No Comments

From Talentsmart.com, Dr. Travis Bradburry talks about what ultra productive people do. Follow this list and jot down all the things that will make you an incredibly productive person. My personal favorite is number 12, since I am incapable of dealing with physical mail at the moment I get it; i have to keep procrastinating it to some other day.

  1. Minutes, not hours. Instead of focusing on hour and half-hour blocks, focus on the minutes instead. Know that there are 1,440 minutes everyday, and maximize your day by this guideline. You will find that you will appreciate time and use it more efficiently. “As legendary Olympic gymnast Shannon Miller told Kevin, “To this day, I keep a schedule that is almost minute by minute.” You must master your minutes to master your life.”
  2. They focus on only one thing. Ultra-productive people know what their “Most Important Task” is and work on it for one to two hours each morning, without interruptions. What task will have the biggest impact on reaching your goals? What accomplishment will get you promoted at work? That’s what you should dedicate your mornings to every day.
  3. They don’t use to-do lists. Throw away your to-do list; instead schedule everything on your calendar. It turns out that only 41% of items on to-do lists ever get done. All those undone items lead to stress and insomnia because of the Zeigarnik effect, which, in essence, means that uncompleted tasks will stay on your mind until you finish them. Highly productive people put everything on their calendar and then work and live by that calendar.
  4. They beat procrastination with time travel. Your future self can’t be trusted. That’s because we are time inconsistent. We buy veggies today because we think we’ll eat healthy salads all week; then we throw out green rotting mush in the future. Successful people figure out what they can do now to make certain their future selves will do the right thing. Anticipate how you will self-sabotage in the future, and come up with a solution today to defeat your future self.
  5. They make it home for dinner. Kevin first learned this one from Intel’s Andy Grove, who said, “There is always more to be done, more that should be done, always more than can be done.” Highly successful people know what they value in life. There is no right answer, but for many, these other values include family time, exercise, and giving back. They consciously allocate their 1,440 minutes a day to each area they value (i.e., they put them on their calendar), and then they stick to that schedule.
  6. They use a notebook. Richard Branson has said on more than one occasion that he wouldn’t have been able to build Virgin without a simple notebook, which he takes with him wherever he goes. In one interview, Greek shipping magnate Aristotle Onassis said, Ultra-productive people free their minds by writing everything down as the thoughts come to them.
  7. They process e-mails only a few times a day. Ultra-productive people don’t “check” their e-mail throughout the day. They schedule time to process their e-mails quickly and efficiently. For some, that’s only once a day; for others, it’s morning, noon, and night.
  8. They avoid meetings at all costs. Meetings are notorious time killers. They start late, have the wrong people in them, meander around their topics, and run long. You should get out of meetings whenever you can and hold fewer of them yourself. If you do run a meeting, keep it short and to the point.
  9. They say “no” to almost everything. Billionaire Warren Buffet once said, “The difference between successful people and very successful people is that very successful people say ‘no’ to almost everything.” And James Altucher colorfully gave Kevin this tip: “If something is not a ‘Hell Yeah!’ then it’s a no.” Remember, you only have 1,440 minutes in a day. Don’t give them away easily.
  10. They follow the 80/20 rule. Known as the Pareto Principle, in most cases, 80% of results come from only 20% of activities. Ultra-productive people know which activities drive the greatest results. Focus on those and ignore the rest.
  11. They delegate almost everything. Ultra-productive people don’t ask, “How can I do this task?” Instead, they ask, “How can this task get done?” They take the I out of it as much as possible. Ultra-productive people don’t have control issues, and they are not micro-managers. In many cases, good enough is, well, good enough.
  12. They touch things only once. How many times have you opened a piece of regular mail—a bill perhaps—and then put it down, only to deal with it again later? How often do you read an e-mail and then close it and leave it in your inbox to deal with later? Highly successful people try to “touch it once.” If it takes less than five or ten minutes—whatever it is—they deal with it right then and there. It reduces stress, since it won’t be in the back of their minds, and it is more efficient, since they won’t have to re-read or re-evaluate the item again in the future.
  13. They practice a consistent morning routine. Kevin’s single greatest surprise while interviewing over 200 highly successful people was how many of them wanted to share their morning ritual with him. While he heard about a wide variety of habits, most nurtured their bodies in the morning with water, a healthy breakfast, and light exercise, and they nurtured their minds with meditation or prayer, inspirational reading, or journaling.
  14. Energy is everything. You can’t make more minutes in the day, but you can increase your energy to increase your attention, focus, and productivity. Highly successful people don’t skip meals, sleep, or breaks in the pursuit of more, more, more. Instead, they view food as fuel, sleep as recovery, and breaks as opportunities to recharge in order to get even more done.

Which of these do you already do, and which ones are you going to start practicing?

ID-100244662

Things to do before asking for a raise

Trevor No Comments

“Find the right moment to ask. This is not something to do when you are unhappy in your job or if the boss is under pressure, possibly in an unhappy place of their own. Be strategic when looking for this conversation.” – Brendan King, CEO, King & Bishop

“Prepare your manager for the salary conversation. Don’t surprise them, because they won’t be prepared to find and allocate the resources or the permission.” – Claudia Telles, founder, Trailblazing Business

“Set a time to have this meeting. Don’t do it on the fly or when your boss is distracted. Don’t schedule more than 30 minutes — that’s the most you should need.” – Sheryl Raskin, founder, Out There Creative Media

“Last but not least, seek out and cultivate appropriate internal advocates and support. These are the people who will promote you and your good work. It is essentially nonaggressive evangelism. They may be managers senior to you in other departments, vendors or peers.” – Roy Cohen, career coach and author, “The Wall Street Professional’s Survival Guide” (FT Press, 2010)

“It’s certainly important to research your company’s pay-raise policy ahead of time. This may often be posted within your company’s employee handbook. While there are occasions when employers may give raises outside of their standard practice, your boss will appreciate that you took the time to research existing company policies before approaching them.” – Chris Costello, principal and founder, CBG Benefits

Photo by aopsan. Freedigitalphotos.net

Photo by aopsan. Freedigitalphotos.net

“If [your boss] is logic-based, create a spreadsheet or graph on your accomplishments. If she is more social, relate anecdotal stories that demonstrate your accomplishments. If she is concerned about what others think, show testimonials from customers, vendors or other employees within the company.” – Beth Meixner, founder and president, Moxxie Network

“Make a list of all the measurable ways you’ve gone above and beyond before you do anything. Plant the seed with your boss that you’d like to be considered for a raise and that you’ll be coming with a document which justifies your request. Doing this greases the skids and prepares your boss for the conversation.” – Mark Strong, life, career and executive coach, Mark Strong Coaching

“Be prepared to ask for a specific number. When you’re asking for something, it should be quantified in some way. Do your research on what the going salaries are for people with your experience level.” – Michelle Mavi, director of content development, internal recruiting & training, Atrium Staffing

“Prepare to possibly negotiate around vacation days or bonus incentives. Adding three or four extra days per year can work in place of salary, and bonus incentives work well for both sides. It keeps in place checks and balances for doing your job.” – Michelle Joseph, founder and CEO, PeopleFoundry

“You can test the market by talking to a recruiter about your value in the market or by applying for a real vacancy. This isn’t about having a plan to leave if you don’t get the raise, but it will give you a reality check and something to point to if you are being underpaid relative to the market.” – Corrie Shanahan, CEO, The Beara Group 

So make sure you lay down the ground work for your raise with these 10 tips, and make sure your next meeting with your supervisor count!

source: Business News Daily

entrepreneur 13 tips

How to get an endorsement in 5 easy steps

Trevor No Comments

When you have a product or service to promote and you are relatively unknown , an endorsement from someone in your field who is at a high profile status can provide a huge boost. You want to be careful when approaching these potential endorsers because they probably get many offers on a regular basis. To better improve your chances of receiving any endorsement here are five steps that you can follow.

1. Create a great product

People who matter are not going to produce a mediocre product. They cannot afford to hurt their brand or reputation with negative association. Be committed to excellence.  download (13)

2. Make a prospect list

You need to ask yourself who do you want to endorse you or your product? Also who are the recognized authorities in your field? Do not be afraid to “think big” or feel you do not have access to a prospective endorser because even if you do not know them, you may know someone who does.

3. Leverage one endorsement for more

Sometimes prospective endorsers need an endorsement themselves in order to feel comfortable with your product. When you get someone to endorse your product then you include their endorsement as a part of your product. It makes it easier for everyone, because someone else already went first for the endorsement.

4. Ask for the endorsement

Do not get tongue tide in explaining your endorsement request. People and potential endorsers are busy and usually do not have time to read long emails. So get to the point and try and ask them when they will be most receptive. download (14)

5. Provide guidance, samples, and a deadline

It is important to include a brief description and/or a sample of your product. Explain the kind of endorsement you are looking for; be specific. Then provide a real endorsement or two and as well as a deadline. You have a better chance of getting an endorsement with a short deadline than a longer one.

 

Overall, endorsements make a huge difference in whether or not your product gets noticed by gate-keepers, trend-setters, or your target market. So take time to get them, they are very beneficial especially in the business world.

 

Sources: Michael Hyatt and Smallbusinesspr

 

 

 

 

mentoring for success

How to be a Better Mentor

Trevor No Comments

mentoring for success

Good mentoring is all about telling the truth. When you use truth-telling as the basis for your mentoring relationship, great things will happen.

ONE. Avoid ‘gotcha’ moments. Instead of waiting for your mentee to mess up, provide critique as a chance to offer help and guidance.

TWO. Seek to understand. Before rushing into judgment, strive to understand what is driving their decision. It might reveal more than you think.

THREE. Be good to them. Mentoring is about building trust, and one sure way to do that is to remove obstacles and giving them the resources they need.

FOUR. Start a 2-way conversation. Start by asking “What can I do better?” this will allow for an honest conversation and make it easier for both of you.

FIVE. Help them think big. The bigger picture is the hardest thing to see with inexperienced eyes; help your mentees see how their role and problems fit into your business’s overall.

Mentoring is a great opportunity to take someone who shows promise in your company and ensure that they become long term assets.

Source: Entrepeneur 

entrepreneur 13 tips

13 Things Every Entrepreneur Should Know

Trevor No Comments

We all have the potential to be an entrepreneur. Some of us have already been there, some of us are going through this and some of us just aren’t ready to take the first step. Whichever the case, here’s a compilation of 13 tips for any entrepreneur to become successful.

1. Have confidence in your product or service, and lots of it. Confidence is contagious. When you believe in your product and speak about it with passion; those around you will in turn, be confident about your product or service.

2. It’s not about luck. Just do it. As Shia LaBeouf is famously known for now, ‘Just do it’. You might think that your product or service needs luck to succeed; but in reality, all it needs is work and the act of ‘doing it’.

3. Focus on your product or service. The more you can focus on your product and service instead of running the business, the better the outcome. Focus on what is passionate for you instead of getting tangled in operational tangents; remember, customers are always attracted to great products and services. Plus, there are fully capable people that can keep track of books, if it comes to it.

4. Reduce fixed costs. Payroll is a number one concern when you start a business; your employees have families to support, debt and mortgages to pay. Don’t rush into hiring a full floor of personnel, but rather, leave it until you absolutely have to. Before you hire anyone, it is recommended that you put some money aside in the bank to cover up to 6 months of payroll as a backup.

5. Listen. Listen. Listen. As always, listen. Before spewing out all the wonderful things your product can do, make sure you listen. Your potential customer will reveal the pros and cons of your product so you can make an even better product! The other plus side is that this is the first step to building long term relationships with your customers.

6. Apply your experience. You might have majored in something completely different than what your product is about, but that doesn’t mean you’re not qualified to do it. Remember the first tip; be confident and realize that everyone brings something to the table.

entrepreneur 13 tips

7. Communicate values before goals. Just as it is important to be confident and passionate about your product and service, it is also important to extend this passion to values. Focus on using values to drive goals.

8. Culture based on ethics. As basic as this sound, this starts with the previous tip: communicate values and hire the right people. Reward people for making the right decisions.

9. Manage long-term priorities. As an entrepreneur, you will be needed to address urgent issues all the time leaving little room for long time planning. If you do this from the start, you can focus your actions for long-term results.

10. Have high standards. Don’t be complacent; always strive to be the absolute best. Apply this practice to employee satisfaction, social responsibilities and customer service.

11. Provide leadership. Just as you would reward people for making the right decisions; provide the necessary leadership for your employees to be great at their jobs. Take the time to coach them.

12. Personally collect and accept customer and employee feedback. Great business leaders always find time to talk directly to both customers and employees.

13. Continually refine your values and goals based on changes in the world. Be sensitive to emerging ‘quality of life’ issues for customers, employees and yourself.

This is a reduced checklist of what every company should have. If you’ve already started being an entrepreneur, don’t forget that there’s always a chance to go back and reevaluate your business. Are you ready to create the foundation for your business?

 

Sources: Entrepreneur, Ethics in business

Business English with International Business Academy

Practice Marketing Terms in English

Trevor No Comments

Get the answers and explanations to our August 2015 facebook posts here!

This week we focused on common marketing terms so that you can use them correctly with your local, regional or international network. Write emails and memos like a pro, and use them efficiently during meetings as well!

Practice Business English Marketing Terms | International Business Academy

Analysis

noun. Detailed examination of the elements or structure of something, typically as a basis for discussion or interpretation.

Analyze

verb. Examine methodically and in detail the constitution or structure of (something, especially information), typically for purposes of explanation and interpretation.

Analytics

noun. The systematic computational analysis of data or statistics.

Answer: A. Analysis


Practice Business English Marketing Terms | International Business Academy

Lunch

noun. a meal eaten in the middle of the day, typically one that is lighter or less formal than an evening meal.

Launch

verb. start or set in motion (an activity or enterprise

Lynch

verb. (of a mob) kill (someone), especially by hanging, for an alleged offense with or without a legal trial.

Answer: B. Launch


 

Practice Business English Marketing Terms | International Business Academy

Review

noun. a formal assessment or examination of something with the possibility or intention of instituting change if necessary.

Replay

noun. an occurrence that closely follows the pattern of a previous event.

Research

noun. the systematic investigation into and study of materials and sources in order to establish facts and reach new conclusions.

Answer: C. Market Research


Practice Business English Marketing Terms | International Business Academy

Develop

verb. grow or cause to grow and become more mature, advanced, or elaborate.

Make

verb. form (something) by putting parts together or combining substances; construct; create.

Start

verb. cause (an event or process) to happen.

Answer: A. Develop a concept


Practice Business English Marketing Terms | International Business Academy

 

Market

verb. advertise or promote (something).

Marketing

noun. the action or business of promoting and selling products or services, including market research and advertising.

To Marketing

Incorrect usage. Marketing is a noun.

Answer: C. Marketing


Practice Business English Marketing Terms | International Business Academy

Matrix

noun. an environment or material in which something develops; a surrounding medium or structure.

Metrics

noun. a method of measuring something, or the results obtained from this.

Mathematics

noun. the abstract science of number, quantity, and space.

Answer: B. Metrics


 

We hope you found this useful!

If you have any requests, feel free to share them below.

mingle before meeting team building

Overcoming Public Speaking Fears

Trevor No Comments

Sometimes you just can’t help it. Your turn is up and your heart starts beating faster, your palms start getting sweaty and your anxiety levels skyrocket. The key to overcoming public speaking fears is all about practice! However, bear in mind that practicing your discourse is not enough. When you start losing your audience’s attention, your anxiety and nervousness will come rolling back. So the real key is to practice with the right pointers!

Here are 9 steps developed by the London Speaker Bureau so that you can rock your next public speaking event.

1439412252-a-9-step-cheatsheet-for-becoming-a-public-speaking-expert-5405fdf1989bd-w1500

business email writing

Business eMail Writing

Trevor No Comments

It might be obvious, but only write emails when there is a clear purpose. There’s no need to say needless things when the average person using email for business sends and receives 122 emails a day, according to a study completed by the Radicati Group.

Opening Sentences

“This report explains our plan for launching the new product line.”

“This recommendation offers a solution to the problem of delayed responses to customer inquiries.”

“During a recent claims adjusting process, we discovered some concerns with your property that must be addressed.”

“I am pleased to inform you that we have the results of the customer satisfaction survey.”

One thing per eMail

Treat your email differently from a meeting. During a meeting you might want to address several different topics, and the more topics you resolved the more successful the meeting is. The opposite is true for emails; the less you say the better. Stick to your opening sentence that would address the purpose.

“I am writing to…..”

Basic Structure

1. Greeting: Dear sirs, Hello, To whom it may concern, etc.

2. Compliment or pleasantry: I found your report insightful, I enjoyed your presentation, It was a pleasure to meet you at the [event], etc.

3. Reason for your email : I’m writing because I would like to review your report/presentation more closely, I would like to discuss supplying your company with [product], etc.

4. Call to action: Could you send me the report/presentation by Thursday? Are you available on [date and time] for a meeting?

5. Closing message: Thanks in advance, Sincerely, Regards, etc.

6. Signature: Name, job title, link to website.

 

Sources: Business Writing, tuts

 

 

team building

4 Easy Team Building Activities for Any Company

Trevor No Comments

Team building is about focusing a group’s energy on problem solving, task effectiveness, and maximizing the use of available resource to achieve a common goal. Team building involves a variety of activities and discussions that create a climate that encourages and values contributions of the team members.

Most companies plan one or two events per year to address the issue of team building; but the reality of the matter is that, in order to create a strong team, frequent activities are necessary. A solid team is the result of constant practice; a professional athlete doesn’t train one or two days a year, they train constantly. In the same manner, company leaders should seek frequent team building activities that will strengthen the company as a whole.

Team building serves and addresses different team issues, so before you begin make sure you identify the areas that need improvement; some common challenges are:

– communications kills.

– leadership skills

– personality differences

 

Here are some examples of activities

back to back team building activitiy

Back-to-Back Drawing 

Divide your group into pairs, and have each pair sit on the floor back to back. Give one person in each pair a picture of a shape, and give the other person a pencil and pad of paper.

Ask the people holding the pictures to give verbal instructions to their partners on how to draw the shape – without actually telling the partners what the shape is. After they’ve finished, ask each pair to compare their original shape with the actual drawing, and consider the following questions:

– How well did the first person describe the shape?

– How well did the second person interpret the instructions?

– Were there problems with both the sending and receiving parts of the communication process?

Activity from mindtools.com 

 

Following activities from onlineexpert.com

dancing team building

Push-Push

Time: 1–2 minutes

Purpose: Releases anxiety and reinforces idea of cooperation

Participants: Partners

Materials needed: None

Instructions: Partners face each other and place hands palm to palm. Partner A is told to

push as hard as possible. Next, Partner B is told not to push but to move their hands in a

gentle swaying motion.

Desired outcome: When you push, others push back; when you dance, others follow

your lead

mood buttons team building

Wear Your Attitude

Time: A few seconds

Purpose: Encourages all to be conscious of attitudes they are displaying

Participants: Everyone can play

Materials needed: Attitude buttons

Instructions:

Have buttons or laminated cards with a variety of attitudes on them; such as happy,

angry, friendly, generous, sad, worried, excellent, etc. As each person enters work, allow

them to pick the attitude they would like to display. People who pick unattractive ones

can be avoided and the pleasant ones will get all the smiles, encouragement, and

positive attention.

Anyone can change their ‘button attitude’ at any time.

Desired outcome: Bring awareness about how transparent our moods are and what we

get as a result.

 

mingle before meeting team building

Purpose Mingle

Time: One minute

Purpose: Focus participants before the meeting begins

Participants: Everyone attending the meeting

Materials needed: None

Instructions:

Before the meeting begins, everyone must stand up and tell as many others as they can in

one minute what they hope to contribute to the meeting.

For best results, offer a simple prize for the most people contacted and a bigger prize for

the most generous contribution expressed.

Desired outcome: Allows players to think about what they will give to a meeting rather

than what they will get. Encourages participation from the start.

 

Other sources: exforsys.com

 

123

Llevándote a 'ese' nivel de éxito

Con nuestra metodología de Inglés enfocado hacia los negocios. Conoce nuestros planes, paquetes y horarios!