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Tag Archives: Professional

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10 Things every employee should know about their company

Trevor No Comments

Regardless of which department you belong to, knowing these 10 things about your company will make you more valuable to the company.

 

1. The company’s current share price (if it is publicly traded)

 

2. Market share or growth over the last two years

Has your company grown at all over the last two years, and if so, by how much?

 

3. Primary product brands or services offered

Do you absolutely know everything that your company sells? Can you name them all off the top of your head?

 

4. How the company makes money

In a company that provides a variety of products and services, it’s still important to identify the top sellers.

 

5. How customers are being satisfied

What purpose does the product or service hold for the customer, are you meeting their needs?

 

professional welding

6. How the product is manufactured or service is delivered

Understand where the product or service is coming from, what does it take for it to be delivered to the customer.

 

7. How products/services are developed, marketed, and sold

What’s the company proposition of value? What do you sell? How do you sell? These are all essential questions that should be answered.

 

8. Customer retention and attraction strategies

After a sale is completed, what does the company do to encourage a repeat consumption?

 

9. Key suppliers and customers

Knowing who they are will enable you to prevent faux pas with key clients or suppliers. These are people that keep your company running smoothly, don’t jeopardize it.

 

10. What gives your company a competitive advantage?

A key question! You know the products and the services that are being sold, but what is their competitive advantage amidst your competitors? Are you selling what other people are selling? I certainly hope your answer to that was not ‘yes’.

 

Sources: PaulSohn

hr things should know

5 things every HR professional should know

Trevor No Comments

ONE. Set aside “1 career hour” a week. 

It’s important to manage your career, so don’t let a busy schedule keep your from activities like:

– Keeping your resume up to date

– Keeping your professional social media content up to date

– Participate in professional activities like workshops, summits, conferences, etc.

– Network with people that may someday offer or refer you to your next job

– Returning headhunter calls you’ve gotten to provide them with a referral to keep that relationship going.

 

TWO: It’s ok to steal (from something that is proven to work)

Why waste your time reinventing the wheel? Observe and apply all those practices that are working

Steal from other departments. Swipe from other divisions. Take from other firms. BE sure you give them credit then add your unique twist. If it’s proven and it works, why not? Bury your ego. Creating new stuff from scratch always take more time than you think and is highly overrated. (PaulSohn)

 

THREE: The 3 most important key in managing your poor performing employees:

– Clear expectations

– Documentation

– Feedback

A poor employee might just be getting poor direction. Make sure you present expectations clearly, keep track of his performance and provide them with feedback.

 

FOUR: Look into your turnover numbers

It’s not about how many you’re losing, it’s who your losing. Quality over quantity. Losing your top performing people is substantially more hurtful than losing people in any other group.

 

FIVE: Think Big  

 David Ogilvy, the well-known advertising wizard who founded the Ogilvy & Mather advertising agency, never spent a day in HR, but had an orientation practice that all HR leaders would appreciate. He established a wonderful tradition of welcoming new leaders in his organization with a gift of five wooden dolls, each smaller than the other, one inside the other. When the recipient finally gets to the fifth little doll, the smallest doll, and opens it, he finds the message:

“If each of us hires people who are smaller than we are, we shall become a company of dwarfs, but if each of us hires people who are bigger than we are, we shall become a company of giants.”

 

Sources: PaulSohn

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